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Frequently Asked Questions

To find an answer to a specific question or problem, you can search our FAQ archives by utilizing the search box above and choosing "FAQs Only" or you can read the specific FAQ pages below.

Page 1 of 13 FAQ Pages:   1   2   3   4   5   6   7   8   9   10   11   12   13   Next>>  

  1. Why are some of the report links on the screen gray and inaccessible?

  2. What are the maximum number of pages that can be indexed on my site?

  3. How long does it take for FusionBot technology to spider my site?

  4. Will FusionBot spidering reduce my site's performance?

  5. What is the maximum number of queries displayed by the Recent Searches report?

  6. How can I be assured that my credit card information is secure?

  7. Why are some of my pages not included in the sitemap?

  8. How do I prevent the FusionBot spider from indexing certain pages on my site?

  9. When I select my company logo for inclusion on the search results page, why does the formatting of the page appear incorrect?

  10. I logged into the member area and ran the customization process to change the format of my search results page. Why do my new settings not appear when I conduct a query?

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If you did not find an answer to your question, please return to the Support Page and fill out the form provided.

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